Privacy Policy

Information We Collect

  • Personal details: name, email, phone number, address, and project details.
  • Communications: calls, emails, and SMS/text messages.
  • Technical information: IP address, browser type, and website usage (via cookies/analytics).
  • Persistent identifiers: device IDs or similar, if used for service functionality.

How Information is Collected

  • Directly from you when you contact us, request a quote, or schedule services.
  • Automatically through our website and analytics tools.
  • Through SMS/text communication when you opt in.

Purpose of Data Collection

We use collected information to:

  • Provide quotes, schedule services, and deliver products.
  • Communicate about appointments, service updates, and promotions (with consent).
  • Improve our website and customer experience.

Data Sharing

We do not sell, rent, or share personal information with third parties or affiliates for marketing purposes.
We may share data only with:

  • Trusted vendors who assist in providing services.
  • Legal authorities when required by law.

Data Security

We use industry-standard safeguards to protect your personal information from unauthorized access or misuse.

Your Rights

You may request access, updates, corrections, or deletion of your personal information at any time.

SMS Terms of Service

By opting into SMS from Tru-Tech AV (via our website, forms, or other methods), you agree to receive SMS messages from us. These messages may include:

  • Appointment reminders and confirmations
  • Service or installation updates
  • Order and delivery notifications
  • Customer support communications
  • Occasional promotions or special offers (with consent)

Important Details:

  • Message frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, reply STOP.
  • For help, reply HELP or visit www.trutechav.com.

SMS Consent and Privacy

  • SMS consent is not shared with third parties or affiliates.
  • Phone numbers collected for SMS will only be used by Tru-Tech AV to provide the services and updates described above.